Client Satisfaction
We are dedicated to excellent customer service. Our services are personalized to make sure our clients receive the right care. By performing a detailed intake to determine the client’s precise needs and personality, Reliant at Home Care “fits” a client with a Caregiver who is:
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- Compatible in personality
- Has suited level of experience for client
- Can work with specific disorders, i.e. Alzheimer’s
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We recognize that everyone has different needs, which is why there are no “one size fits all” solutions at Reliant at Home Care.
Our Caregivers are our Employees
Reliant at Home Care covers the cost of workers compensation to protect you against any claims as well as takes on full tax liability on the Federal, State, and Local level. We believe having caregivers as our employees represents the true employer/employee relationship.
Our Proactive Approach to Dementia and Alzheimer’s in Brainy Day Activities
At Reliant at Home Care we want our clients to be kept engaged and active. Our Brainy Day program uses products that are unique, adult safe, colorful (this appeals to people with Dementia) and allows the individual to make decisions and succeed with challenges on their own. This program was created by a nationally certified activity director with over 20 years of experience with dementia and older adults to provide joy and laughter while reducing boredom.
Caregiver Training
Our caregivers are trained and certified in partnership with aQuire, an industry-leading training solutions company. This program provides 14 essential hours of training that cover basic caregiver duties creating a solid skill set for our caregivers while giving them the confidence they need to provide your loved one with the best care possible.
Being Kept Up to Date with your Loved One
Through our software program we grant you real time information about what is happening in the home so you can be kept up to date with your loved ones. At Reliant at Home Care we value transparency and communication amongst our clients.
The Family Learning Center
The Reliant at Home Care Learning Center is a vast educational resource for families with a loved one who are beginning to need care. The Family Learning Center covers over 50 video short courses relating to the roles, responsibilities and challenges surrounding the care of our elderly loved ones. Topics of our family courses range from understanding signs and symptoms of Alzheimer’s disease, managing and coping with challenging behaviors, daily care skills, First Aid and even information on how to create engaging activities for your family member. We have all of these courses online for you.
Nationally Supported while Locally Owned and Operated
Reliant at Home Care is a member of Companion Connection Senior Care, which is a national membership organization of non-medical home care agencies. We have the access to recognized experts in the field of home care while being kept up to date with the most educational resources allowing us to provide the utmost quality of care to our clients. Reliant at Home Care is locally owned by residents of Montgomery County for over 40 years.
And Of Course..
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- Available 24 hours a day 365 days a year
- Licensed, Bonded and Insured
- Caregivers are thoroughly background screened and drug tested
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